Terms & Conditions
1. Website terms and conditions
The customer bears full responsibility for reviewing the terms and conditions of the site, as they constitute its provisions and regulate its services. Registration on the site is considered acceptance of the latest version of its terms and conditions. We would also like to note that the terms and conditions are subject to updating and modification from time to time, so the customer must check to review them periodically.
2. Eligibility
To use the site and benefit from the services provided, it is required to reach at least 18 years of age, and for the customer to have the ability to agree to the terms and conditions, register orders, and complete payment operations.
3. Registration
It is the customer"s responsibility to ensure the accuracy and completeness of personal data and payment data during the registration process on the site. Personal data can be updated and modified through the personal account on the site, or by communicating with the customer service team via WhatsApp or email.
4. Order products
Sending a purchase order by the customer is considered a commitment from him to purchase the products with the description and price shown, taking into account the customer’s right to return and exchange - which will be explained later.
5. Product availability
Information related to the availability of products is considered related to the time of registering the purchase order, as the stock is subject to continuous updates throughout one day. In the event that the customer completes the order while the product is not available, the customer will be contacted directly to return the full amount or replace it with another product.
6. Accepting the order to purchase products
Some orders are subject to non-acceptance by us for several reasons, such as ineligibility, failure to confirm authorization for payment, suspicion of fraud, lack of stock in stock, etc.
7. Confirm your purchase order for products
An email will be sent to your registered email address stating that the order has been received, and another when the order is shipped.
8. Payment
All electronic payment methods are accepted, payment upon receipt, in addition to the balance that may be available on your personal account on the site, and we reserve the right to reject payments made by unauthorized parties, people who are not authorized to use payment methods, or if the payment method is invalid. .
9. Delivery
Orders are delivered within Riyadh within one business day, and within 2-5 business days within the Kingdom of Saudi Arabia, while shipments outside the Kingdom are delivered within 4-8 business days.
The timetable for delivering the order starts from the date of payment, and if the order does not reach the customer within a maximum period of 30 days from the date of payment, the full amount will be returned to the customer, with the exception of the customer not being on site at the specified time, or the customer requesting to postpone delivery.
Orders placed on public holidays will be processed on the first business day after the da